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Joann L. Lilyea
Education: Northern Virginia Community College Alexandria, VA
8/99-2001 Liberal Arts
Experience:
3/2006-11/2007- Wardman Park Marriott
* Check guests in and out of hotel through computer (1,200 room hotel)
* Payment transacti
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Employment Status
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Employment Type:
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Permanent |
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Employment Status:
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Full_Time |
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Closing date:
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January 1, 2009, 12:00 am |
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Minimum Experience:
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8 Years |
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Salary:
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25000 |
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Job Benefits and Options
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Health/Dental Benefits:
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Yes |
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401k, Retirement/Pension Plan:
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Yes |
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Paid Holidays, Vacations:
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Yes |
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Relocation Assistance:
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Yes |
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Visa Sponsorship:
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Yes |
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Transportation Subsidies:
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Yes |
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Job Description
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Joann L. Lilyea
Education: Northern Virginia Community College Alexandria, VA
8/99-2001 Liberal Arts
Experience:
3/2006-11/2007- Wardman Park Marriott
* Check guests in and out of hotel through computer (1,200 room hotel)
* Payment transactions and cash handling
* Filing guests registration cards
* Answer questions, make reservations, and inform guests of restaurants and
local attractions
* Answer and direct all incoming and in-house calls on multi-line phone
* Fax and copy documents for guests as needed
* Enter reservations into computer
* Sort all incoming mail and faxes for guests.
* Maintain and build good customer relations.
Midtown Group
3/2006-Present Temp. Agent
* Answer questions, make reservations, and inform guests of restaurants and
local attractions
* Answer and direct all incoming and in-house calls on multi-line phone
* Fax and copy documents for guests as needed
* Enter reservations into computer
* Sort all incoming mail and faxes for guests.
* Maintain and build good customer relations.
Hilton Corporation
3/2005-7/2005 Administrative Assistant Washington, D.C.
* Assistant to two of the Sales Directors for Hilton Corporation in
Washington D.C.
* Answer multi-line phone and take messages for Directors.
* Sign for all in-coming and out-going packages.
* Help keep Director up to date and informed of all reports do.
* Meet and greet all office visitors.
The Hotel George Washington, D.C.
3/2003-9/2003 Front Desk Associate (200 Rooms)
* Check guests in and out of hotel through computer
* Payment transactions and cash handling
* Filing guests registration cards
* Answer questions, make reservations, and inform guests of restaurants and
local attractions
* Answer and direct all incoming and in-house calls on multi-line phone
* Fax and copy documents for guests as needed
* Enter reservations into computer
* Sort all incoming mail and faxes for guests.
Crystal Gateway Marriott Arlington, VA
10/02-2003 Front Desk Associate (900 rooms)
* Check guests in and out of hotel through computer
* Payment transactions and cash handling
* Filing guests registration cards
* Answer questions and inform guests of restaurants and local attractions
* Answer and direct all incoming and in-house calls on multi-line phone
* Fax and copy documents for guests as needed
* Enter reservations into computer
* Sort all incoming mail and faxes
Skills:
* Knowledge of MS Word and Excel
* Answer a multi-line phone
* Use and Knowledge of office equipment
* Exceptional organizational skills and attention to detail
References: Available upon request
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